Mark McLeod is regarded as one of the top business performance coaches in Australasia. Marks personal business mentoring has attributed greatly to the success and growth of Ray White New Zealand during the past two years.
During his presentation, Mark took the attendees on a journey labeled “The Smiths”. He provided a step by step process of the way a customer would transact real estate from their first initial discussion about selling their home right through to the sold sign. He gave insights into the way real estate agents are chosen, how the client relationship is formed and how trust and service are critical to a successful outcome for all parties.