Your Concierge Team

We're here to stay ahead of the industry to deliver noticeably superior
service to existing and future clients

We do this through people and technology and to assist our businesses grow and deliver WOW factor service. Our service is unique to  the real estate industry.  We offer a broad range of services that improves customer satisfaction.

concierge moving home services

Moving services specialists

  • Communicate with 12,000 purchasers/vendors/landlords/tenants a month and 144,000 a year on behalf of Ray White and Loan Market.
  • Ray White and Loan Market exclusive complimentary and discounted moving and post sale services save clients time and money.

Insurance specialists

  • Ray White Insurance and Loan Market Insurance are Allianz’s second biggest provider of home insurance in Australia.
  • The only real estate and mortgage broker groups to have their own white labeled insurance brands.
  • Our 30 day free insurance gift and 90 day free insurance period provide a significant financial saving for all Ray White and Loan Market clients.
  • Extensive product suite includes: home & contents, landlords, tenants, motor, boat, caravan, travel & life insurance.
  • Our service extending to ongoing policy support and assistance with claims.

 Client nurturing specialists

  • Communicate with 305,000 existing and future clients a year on behalf of our principals, agents, property managers and brokers.
  • Client nurturing programs identify approximately 14,000 clients with real estate needs/pipeline opportunities per year for our agents, property managers and brokers.

What’s on the horizon for the Concierge Team?

  • Facilitate a digital lead nurturing function for our network. Automated pre-populated insurance quotes for all Ray White and Loan Market clients. Growth in the management of real time ActivePipe dashboards.
  •  Addition of strategic partners for our moving experience suite of services.
  • Integration with VA’s to offer data management for property management and sales.
  • Expanding our customer pool for landlords and tenants moving experience services with the availability of insights data.

1091 offices
across 12 countries

1589 members
with us for 10+ yrs 

1 in 6 Properties sold
across New Zealand

53 New Offices 2018/2019
across Australia & New Zealand

We sold 770,000 Homes Worldwide
78% more than in 1992 when we opened

What our Owners Say About Us

 

Join the Ray White Team

We are looking for genuinely committed business owners, salespeople (experienced or not),
property managers, and administration staff to join us

Growth

We’ve created a platform upon which we can genuinely innovate for tomorrow.

Get more information

With an ambitious 2019-20 roadmap that is built upon the following core anchors:
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Talent & Leadership

Specialised development of high performing teams.

Get more information

Attract the best talent and develop your team
Learn More

Customer Experience

We support our business owners so they become famous for giving great customer experiences.

Get more information

High-standard customer service can win your clients’ hearts and make you recognizable within your target group.
Learn More

Digital

Bespoke data products that extend the competitive advantage of our network.

Get more information

Our in-house software development team. Focus on data, insight and automation.
Learn More

Information Technology

World-class digital service centred around real estate.

Get more information

The digital landscape is evolving and we ensure our businesses have the support required to harness and adapt to change.
Learn More

One System

The One System is a mature platform that has evolved over ten years with improved security updates and multi-million dollar investment

Get more information

This connected suite of real estate applications is the bedrock of improved client communication, internal productivity advantages and reporting tools.
Learn More

Marketing

Deliver local area marketing campaigns to help our agents and offices profile themselves in their communities.

Get more information

We produce innovative original content for our agents each month.
Learn More

Profit

No other franchisor has a team dedicated to your financial health and prosperity.

Get more information

Tailored reports showing profit by channel (sales, principal and property management) along with profit by each sales agent.
Learn More

Property Management

Dedicated coaching for business leadership in property management.

Get more information

Ray White now manages over 150,000 properties globally. We are aware of the importance this delivers to our owners.
Learn More

Concierge

Concierge’s mission is to continually stay ahead of the industry to deliver noticeably superior service to existing and future clients.

Get more information

We communicate with 305,000 existing and future clients a year on behalf of our principals, agents, property managers and brokers
Learn More

Franchise Opportunities

Franchise opportunities are available across the Ray White New Zealand network for people seeking a challenging yet rewarding career

Get more information

Ray White is committed to providing leading-edge technology and proven business strategies that have secured its ongoing success as a market leader.
Learn More

Loan Market & Wealth Market

Our goal is to deliver tailored solutions to customers (and their families) that allow business owners and agents to add value beyond the real estate 'transaction'.

Get more information

We’ve been helping New Zealanders find the right loan from the largest panel of New Zealand’s leading banks and lenders.
Learn More

Growth

We’ve created a platform upon which we can genuinely innovate for tomorrow.

Get more information

With an ambitious 2019-20 roadmap that is built upon the following core anchors:
Learn More

Talent & Leadership

Specialised development of high performing teams.

Get more information

Attract the best talent and develop your team
Learn More

Customer Experience

We support our business owners so they become famous for giving great customer experiences.

Get more information

High-standard customer service can win your clients’ hearts and make you recognizable within your target group.
Learn More

Digital

Bespoke data products that extend the competitive advantage of our network.

Get more information

Our in-house software development team. Focus on data, insight and automation.
Learn More

Information Technology

World-class digital service centred around real estate.

Get more information

The digital landscape is evolving and we ensure our businesses have the support required to harness and adapt to change.
Learn More

One System

The One System is a mature platform that has evolved over ten years with improved security updates and multi-million dollar investment

Get more information

This connected suite of real estate applications is the bedrock of improved client communication, internal productivity advantages and reporting tools.
Learn More

Marketing

Deliver local area marketing campaigns to help our agents and offices profile themselves in their communities.

Get more information

We produce innovative original content for our agents each month.
Learn More

Profit

No other franchisor has a team dedicated to your financial health and prosperity.

Get more information

Tailored reports showing profit by channel (sales, principal and property management) along with profit by each sales agent.
Learn More

Property Management

Dedicated coaching for business leadership in property management.

Get more information

Ray White now manages over 150,000 properties globally. We are aware of the importance this delivers to our owners.
Learn More

Concierge

Concierge’s mission is to continually stay ahead of the industry to deliver noticeably superior service to existing and future clients.

Get more information

We communicate with 305,000 existing and future clients a year on behalf of our principals, agents, property managers and brokers
Learn More

Franchise Opportunities

Franchise opportunities are available across the Ray White New Zealand network for people seeking a challenging yet rewarding career

Get more information

Ray White is committed to providing leading-edge technology and proven business strategies that have secured its ongoing success as a market leader.
Learn More

Loan Market

Our goal is to deliver tailored solutions to customers (and their families) that allow business owners and agents to add value beyond the real estate 'transaction'.

Get more information

We’ve been helping New Zealanders find the right loan from the largest panel of New Zealand’s leading banks and lenders.
Learn More

Join the Ray White Team