“I wouldn’t hesitate to recommend the team at Martin Honey and Ben Bibby in particular as the largest part of my dealings were with Ben. I have both purchased via Ben and sold via Ben, and in all dealings with Ben he has been outstanding to deal with.
When purchasing, I rang and asked to be shown a property that had come on the market, they got me though the house on the same day, and then Ben came to my office and I put in an offer that ended up being part of a multiple offer and he was incredibly professional to deal with, there is no doubt he was working for the vendor, and pushing for the best result for them, while making sure I was informed all the way through about my options, never pushy, but he had a good sensible pragmatic approach. I had spent two years looking for something that suited me, in my price range, and they stood out from many agents I had met in that time. I am super happy with my house purchase with them. So much so I ended up listing with them to.
I had listed my property to sell with another agent, and finally had to cancel the agency due to security, performance and communication issues.
After my dealings with Ben, I decided to give him a call and see what his company could do, I had a meeting with Ben and Martin and decided to go with them, they were paying for the advertising and that made a heck of a difference especially after I had just paid for advertising with the other company. The difference in approach from my original agent to dealing with Ben was night and day. Fast, responsive, professional, and lovely to deal with – nothing was a bother to him. I never had to question if he was working on it, he most definitely was, and to back it all up I got phone calls, written reports and feedback to prove it. The advertising they provided was by far superior to what I had paid for with the original agency; my property shone and stood out.
The market in Auckland had dropped – while I was selling, and I know Ben worked every possible lead, to get results. I had offers with the previous agency and it always felt like they were working for themselves and the purchaser – all the deals fell over, with Ben I felt he worked for me and my best interests, we had open honest conversations which meant I felt I could trust his advice and do the best thing for me, he worked hard on my house sale and I had a lot more faith in the negation process with him, than my prior agent, I knew he was working all offers and continued to go back to interested parties over weeks to get a result.
The sales time for me was very stressful, and without a doubt Ben took that into account and went above and beyond in being supportive and kind.
I would whole heartedly recommend Ben Bibby; I will most definitely be using his services again. He was superb to deal with, responsive, knowledgeable in the market place, with a great approach.”